FAQ

Q. How much do you charge?

A. It all depends on what services you need. Typically, prices range from $25-$28 per hour, depending on your level of need and if Nurse Delegation is required.

Q. I’ve heard other agencies don’t assign caregivers, what does this mean?

A. At Capability Homecare, we are experts in recruiting and staffing and we take great pride in matching caregivers to our clients so that a trusting relationships will be formed.

Some agencies simply send out whatever caregiver is available that day- so the client never knows who will be showing up and a trusting relationship is never formed.

Q. Couldn’t I just hire someone privately? Wouldn’t this be less expensive?

A. Hiring privately is always an option. However,  Capability Homecare performs extensive background checks (both national and local), reference checks and interviews- screening out anyone who might take advantage or abuse a senior.

Furthermore, if you hire privately, you would  be considered the employer and responsible for paying taxes and insurance. You would also be required to handle all scheduling- and in a crisis or emergency, you might be left without care. At Capability Homecare, if a caregiver has an emergency, or is ill, we are able to replace them and make sure you have the help you need.

Q. What if I only need care 1 day a week?

A. We will provide care for a minimum of 4 hours. Sometimes all you need is someone to come in to your home, clean your house, grocery shop and prepare meals and that’s it. We will cater our scheduling to match your specific wishes. Each person’s care plan is designed for their needs, and all plans are constantly reviewed and revised by our director- who is a Certified Senior Advisor.

Q. What qualities do you look for in a caregiver?

A. Our company is based on core values of honesty, trust and hard work. We look for those values as well as experience, empathy, and people who truly love seniors. We look for people who speak English clearly and communicate well. We have extremely high standards and only hire approx 10% of applicants. Our caregivers are our product and we take great pride in offering the best product in the industry.

Q. How are caregivers trained?

A. Most of our caregivers are Certified or Registered Nursing Assistants or  have their Fundamentals in Caregiving certification. They also have hands on experience and we offer Medifecta training as needed.

Q. Who pays for Homecare?

A. Homecare services are traditionally paid for privately. Because Homecare is considered non-medical is it private pay.  Some LTC policies cover it as well. For the most part, homecare is largely uncovered by Medicare.

Q. What is Nurse Delegation?

A. Essentially, Nurse Delegation is when a RN delegates her skills (trains a caregiver to perform a designated task) to a caregiver (CNA) so that the caregiver can provide the services needed- for a much lower cost. See click here to learn more.

It is a cost effective option because instead of paying an RN’s hourly rate, the client can pay the caregiver rate and receive the same services. It is often used for administering medication, checking insulin levels, giving eye or ear drops, applying ointments, tube feeding, simple wound care or colostomy care as ordered by a physician.

In order to comply with State regulations, anyone needing Nurse Delegation does have to pay for an assessment by the RN before services can begin.

Q. What about Alzheimer’s Care?

A. Capability Homecare is passionate about working with clients with Alzheimer’s. Both our owner and our Director of Operations have personal experience with Alzheimer’s. Our caregivers are experienced and trained to work with clients who are suffering from Dementia and Alzheimer’s.  Our goal is to keep seniors safe and in their homes as long as possible.

Q. What about Live In? What does this mean?

A. Many clients find that hiring a caregiver to actually live in their home is a better option than hourly care. Traditionally, 2 caregivers will work for the client- one will work 3 days on and the other will work 4 days. The client is able to stay home and age in place and someone is in their home at all times- providing care and companionship as needed. If someone is a fall risk, this is often the best way to ensure they are safe.

Q. I’m going on vacation and just want someone to stay with my mom for 1 week, is this possible?

A. Absolutely! That is what we are here for. Just call us in advance to give us time to find the best person to match your mom’s personality and needs.

Call us today at 425 679-5770, or check out our website for more information.

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